Privacy Policy

Last Updated: 4th June 2023

At Brand Ninja, we value the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, store, and protect the information you provide to us when using our software-as-a-service (SaaS) platform. By using our platform, you agree to the terms and practices described in this Privacy Policy.

1. Information We Collect:

  1. 1.1 Personal Information: When you register for our SaaS platform, we may collect certain personal information such as your name, email address, phone number, and billing information. We require this information to provide you with access to our services and communicate with you effectively.
  2. 1.2 Usage Information: We may collect information about how you use our platform, including your IP address, browser type, operating system, and pages visited. This data helps us analyze user behavior and improve our platform's performance and user experience.
  3. 1.3 Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your experience on our platform. These technologies enable us to recognize your browser, remember your preferences, and provide personalized content. You can manage cookie preferences through your browser settings.

2. Use of Information:

  1. 2.1 Provide and Improve Services: We use the collected information to deliver the requested services, customize your experience, and improve our platform's functionality, features, and performance.
  2. 2.2 Communication: We may use your contact information to send you administrative messages, updates, service announcements, and respond to your inquiries or support requests.
  3. 2.3 Aggregated Data: We may anonymize and aggregate user data for analytical and statistical purposes. This data does not personally identify you and helps us understand trends and usage patterns to enhance our services.

3. Data Sharing and Disclosure:

  1. 3.1 Service Providers: We may engage trusted third-party service providers to assist us in delivering our services. These providers are obligated to maintain the confidentiality and security of your personal information and are prohibited from using it for any other purposes.
  2. 3.2 Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation. We may also disclose your information to protect our rights, property, or safety, as well as that of our users or the public.
  3. 3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website if such a transfer occurs and any changes to the privacy policy.
  4. 3.4 Some of our Social media publishing capabilities are provided by Ayrshare

4. Data Security:

  1. 4.1 We employ industry-standard security measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
  2. 4.2 It is important that you keep your account credentials confidential and avoid sharing them with others. If you suspect any unauthorized access to your account or other security breaches, please notify us immediately.

5. Children's Privacy:

  1. Our platform is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete such information from our systems.

6. Updates to this Privacy Policy:

  1. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a prominent notice on our website or sending you a direct notification. We encourage you to review this policy periodically.

7. Contact Us:

  1. If you have any questions, concerns, or requests regarding this Privacy Policy or the protection of your personal information, please contact us.